EAP-Employee Guide

We care for you and your family.

We care for you and your family.


What is an EAP?

An Employee Assistance Program or EAP is an employee benefit offered by the employer and is intended to help employees and their families deal with issues that might adversely impact their work performance, health, and well being.

Just as health insurance is designed to address your physical health, your EAP benefit provides assistance for your emotional and mental health. Your employer recognizes how important this is and has covered the entire cost of services.

There is no cost to you.


The services are completely confidential. No one, including your employer, knows you are using them except you unless you give them written consent.  Here is a quick guide to your EAP…



What benefits does my EAP provide?



Many situations are best resolved with counseling assistance from a professional behavioral health counselor.  You will want to consider calling for counseling help if you encounter problems such as:

Marital or Relationship Issues
Family or Child-Related Problems
Depression, Stress or Anxiety
Grief or Loss of a Loved One
Eating Disorders
Substance Abuse
Work Related Problems


Many families face issues relating to    financial concerns. Budget counseling is available to help you get a financial plan in place.



Legal advice from an attorney is also available for non work-related issues.



How do I use my EAP services?

Getting the help you need is simple. All it takes is a phone call to your EAP Provider, Family Service of the Chautauqua Region call:




Click here to download a copy of your Employee Benefit Guide